Kerry Logistics Networks Limited嘉里物流聯網有限公司

Asia’s premier logistics provider

With head offices in Hong Kong, we employ a far-reaching global network that stretches across six continents, and includes the largest distribution network and hub operations in Greater China and the ASEAN region. Kerry Logistics Networks Limited has more than 550 office locations in 40 countries and territories.

Our core business encompasses integrated logistics, international freight forwarding and supply chain solutions. Our expertise extends from handling merchandise and non-merchandise, to POSM and more.

The choice of many Top 100 Brands, Kerry Logistics Networks Limited is an Asia’s premier logistics service provider.

Many of Top 100 Brands employ Kerry Logistics across a wide spectrum of industries including fashion & lifestyle, electronics & technology, food & beverage, FMCG, to industrial & material science, automotive and pharmaceutical & healthcare.

As an asset-based organisation, we offer our customers considerable reliability and flexibility in supporting their continuing growth and expansion in China and Asia.

Our solution-based mindset and can-do attitude can be found in each and every one of our professional employees and partners across the globe.

Job provided:

Summer Trainee – Kerry Logistics (HK) Ltd:

Operations; Customer Services

Summer Trainee – Kerry Express (TH) Ltd:

Customer Relation Management Team & Call Centre

C2C Team; Operations Team

Job nature:

Operations:

Ø Familiarize with physical good receipt & dispatch, picking, packing & sorting

Ø Assist in Cycle Counting Process

Ø Assist in reviewing procedures of Occupational Health & Safety (OHS) management

Customer Services:

Ø Learning of handling requests from customers

Ø Learning of gathering customer information and fulfil customer needs

Ø Assist in reviewing and streamlining customer satisfaction and operations processes

Ø Participating in customers services duty, operations and value-added services

Call Centre:

Ø Familiarize with courier express CRM and call centre operation workflow

Ø Assist in customer service handling

C2C Team

Ø On-job training in Bangkok Sameday delivery service

Ø Visit city parcel shops and experience daily operations

Ø Orientation in Research & Development departments of express delivery service

Operations Team

Ø Visit parcel sorting hub and experience daily operations

Ø Familiarize with distribution centre, line haul services and delivery operations

Requirements:

Ø Proficient in MS Office

Ø Good command of both verbal and written English and Chinese

Ø Excellent communication and interpersonal skills

Ø Positive attitude and willing to learn